When should you stop serving someone

How to Cut Someone Off

Jess Legal 101 Leave a Comment

Sometimes, a customer is past the point of being served. As stated in the previous post, each person is different and has a specific threshold for drinking. However, there are certain signs that a bartender or server should be looking for when determining a customer’s present state of mind and body. But the question you may be asking yourself is: …

How to Serve Wine

Wine Bar Legal 101 – To Serve or Not to Serve?

Jess Business, Legal 101 Leave a Comment

On any given day, a multitude of customers pass through the doors of a wine bar. Customers represent a vast range of ages, backgrounds, personalities, drinking ability/tolerance, etc. This diversity is one of the most interesting and entertaining parts of working behind a bar, but also one of the most potentially dangerous components. Each customer is distinct. Each individual has …

Wine bar resolutions

Wine Bar Biz Resolutions

Jess Business Leave a Comment

Are you the kind of person who sets resolutions each year? I am. In fact, every year I spend a couple days looking back over the previous year in a sort of “annual review” and then set future goals for the coming year. More than anything else, this process has helped me reach higher goals and continue to improve.  By sifting through …

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Tell Your Wine Brand’s Story

Jess Business, Marketing 1 Comment

Human-to-human connections are the heart and soul of any wine business. At the end of the day you’re dealing with people — and people aren’t just there for the wine, they want an experience. Providing a delightful customer experience is part of the recipe for a successful wine bar, tasting room, or any venture for that matter. Revenue is something …